Form-Reply Idiocy:

Roshambo

Antediluvian as Feck
[font size=1" color="#FF0000]LAST EDITED ON Aug-15-01 AT 11:27PM (GMT)[p]This is the fourth letter I've emailed them (under dipshit's letter). This one finally gets a reply, unfortunately it was by a "Product Specialist Lv. 3" which is a bumped-up term for "I answer some stuff, but not all...be lucky I pay attention without snoring".


Dear Valued Customer, [font color=red](I'm not your customer, Gimpy, and with your service's ineptitude, I wouldn't willingly be one either.)
Currently, we are investigating issues with how to combat this new Email
Virus.[font color=red](learn how to configure your POP3 and SMTP servers) Unfortunately, so is practically every other ISP in the world at this
time.[font color=red](Actually, quite a few have enabled filters on their SMTP servers that will block outgoing email based on certain criteria - good to know you're one of the lazy ones or stupid ones) Due to the reproductive nature of this virus, it can easily spread to
many people, which makes it increasingly difficult to fight. [font color=red](Break out the server config manual and put in filters, what a dumb shit...)When you
recieve a message with the following information in it's message body, we
ask that you delete the message immediately and by all means, please do not
open the attachment.
The following message bodies are generated by this virus:

Hi! How are you?
See you later. Thanks

Also:

I send you this file in order to have your advice.

and:

Take a look to the attachment.

If you recieve any messages with strange attachments, and the previous text
in the message body, please delete it immediately.
For more information on this virus, I have included the following links:
Central Command Software's information on the Sircam virus
http://support.centralcommand.com/cgi-bin/command.cfg/php/enduser/std_adp.ph
p?p_refno=010718-000010
McAfee VirusScan's datasheet on Sircam
http://www.mcafee.com/anti-virus/viruses/sircam/default.asp

Thank You,
Kevin B

[font color=red]Kevin, they actually pay you to do something? I hope it's sure as hell not a lot. Let's see...what the fuck was it I put in my email? A link to the virus profile? So what the hell was the above? Not too bright, I suppose, or you must not have even read my email. Of course, I wouldn't put this past a company that can't figure out how to set up a filter on a user that is sending SHITLOADS of copies of this virus out over the span of a few weeks and whose ISP email box is full beyond quota. Please don't breed, as this is a clinical case of the gene pool needing lifeguards...armed with shotguns.

Product Specialist Lv. 3
help@tampabay.rr.com
========================
Hillsborough County: (813) 316-2626
Pinellas County: (727) 324-1009
Manatee County: (941) 345-1019
Polk County: (863) 327-1009
New Port Richey: (727) 326-1009
All Other: (877) 577-9005
=========================
Commercial Account Support:
877-TWSPEED (877-897-7333)
=========================
Got questions? The Road Runner Online Helpdesk can be located at
http://help.rr.com/
**
----- Original Message -----
From: "Rosh" <rosh@newwww.gamestats.com>
To: <help@tampabay.rr.com>
Sent: Wednesday, August 15, 2001 10:45 AM
Subject: SUSPEND USER ACCOUNT:


> This has gotten to the point of negligence at this time. It either reeks
of
> gross incompetence or sloth, but it has GOT to stop. This situation has
> been going on for a few WEEKS now. On behalf of the Gamestats community,
> please fix this problem. This user keeps sending out virus-infected
> messages on a regular basis of enough size (100k-14MB per message) that it
> causes severe server load.
>
> Here is the virus specifics:
>
http://www.antivirus.com/vinfo/virusencyclo/default5.asp?VName=TROJ_SIRCAM.A
>
> From this moment, I will forward each and every message I recieve from
this
> user to this address until the problem is solved. Either until the
problem
> is solved or this is handed to the authorities to peruse.
 
>Dear Valued Customer,


>----- Original Message -----
>From: "Rosh" <rosh@newwww.gamestats.com>
>To: <help@tampabay.rr.com>
>Sent: Wednesday, August 15, 2001 10:45
>AM
>Subject: SUSPEND USER ACCOUNT:
>
>
>> This has gotten to the point of negligence at this time. It either reeks
>of
>> gross incompetence or sloth, but it has GOT to stop. This situation has
>> been going on for a few WEEKS now. On behalf of the Gamestats community,
>> please fix this problem. This user keeps sending out virus-infected
>> messages on a regular basis of enough size (100k-14MB per message) that it
>> causes severe server load.
>>
>> Here is the virus specifics:
>>
>http://www.antivirus.com/vinfo/virusencyclo/default5.asp?VName=TROJ_SIRCAM.A
>>
>> From this moment, I will forward each and every message I recieve from
>this
>> user to this address until the problem is solved. Either until the
>problem
>> is solved or this is handed to the authorities to peruse.

I wouldn't be surprised if that email just ran through a program that searches for key words and generates an automated response.

That virus is really annoying... I wish peple would get a brain and realize that they should always ask the person sending an attachment whether they actually sent it at all! I received about 50 messages from some person in Brazil which *somehow* received my personal email address. It stopped when I sent a message to the postmaster@domain.com of the offending address.

I'm thinking that this guy you sent the message to is the form-boy and not anyone with any say in the place (great customer services). Maybe try the postmaster@tampabay.rr.com address?

-Xotor-

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