full email says:
Hello,
Please follow the instructions below, sincerely sorry for the inconvenience.
This error occurs when there is a conflict with the copy protection for the program and some disk emulation software installed and active on your system. Please temporarily disable any CD drive emulation software (such as Alcohol 120%, CloneCD, Nero, Daemon Tools, etc), then install Fallout 3.
Installed virtual drives do not cause any problems, however, for a successful startup of a SecuROM encrypted application you must make sure that there is an original disc in your local physical CD/DVD-ROM drive. In addition please be aware that some emulation tools offer the feature to bypass copy control technologies (eg. RMPS). In order to launch a protected title successfully these options have to be disabled.
If you continue to get this error when trying to install or launch the game, please go to
http://www.securom.com/message.asp?m=emu&c=2500 and download the Fallout 3 patch from Securom.
If you continue to get that error, and would like to find out what there is on your computer that keeps the copy-protected application from starting although there is an original disc in the drive, please follow the procedure below and submit the resulting AnalysisLog.sr0 file to
support@securom.com.
1. Place the original disc in a local physical CD/DVD-ROM drive.
2. Restart the computer.
3. Open My Computer for Vista, click the Windows button and click Computer).
4. Open the C: drive.
5. Open the Program Files folder.
6. Open the Bethesda folder.
7. Open the Fallout 3.
8. Right-click on the FalloutLauncher.exe file and choose "Launch Analysis".
9. A disclaimer window will appear.
10. To proceed, please click on the "Yes" button.
11. Go back to the C: drive and locate the AnalysisLog.sr0 file. Please email this file to
support@securom.com.
Your customer number is XXXXXXX
Please refer to case #:: XXXXXXX if you have any further questions.
If you need further assistance, you can also reach us online at
http://support.bethsoft.com or our technical support staff at (410)-568-3685. Please include all previous replies when/if responding to this message.
Best Regards,
Jake K. at Bethesda Softworks Technical Support
support04@bethsoft.com