metal heart has a new forum run by numlock software
they seem very eager to listen to the criticisms and respond regularly. in fact they have already released two small unoffical international pathces in the last week.
(side note:
i have the game, while the execution and scripting of the story is fairly lacking, the engine is solid (except for a few design anomalies), game does not crash, and, at least, the devs respond to issues and don't seem to take anything personally.
(i will have a full report on the game later on, when i get further into it) )