Erratic Internet connection

[Tagaziel]

Today I have witnessed crazy. My computer suddenly started behaving erratically with its Internet. I'm only able to access Google and Facebook reliably, with other websites consistently refusing to load most of the time, loading only during windows lasting a few minutes. It's driving me nuts, since I rely on my Internet for working.

Here's IPCONFIG:

[spoiler:bf672a07b7]Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Tagaziel>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TagzThinkBox
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : fritz.box

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 94-0C-6D-8D-DB-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : fritz.box
Description . . . . . . . . . . . : RT73 USB Wireless LAN Card
Physical Address. . . . . . . . . : 94-0C-6D-8D-DB-C7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::187a:39d0:b53d:52b8%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.178.23(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 02 October 2013 09:05:13
Lease Expires . . . . . . . . . . : 12 October 2013 12:38:58
Default Gateway . . . . . . . . . : 192.168.178.1
DHCP Server . . . . . . . . . . . : 192.168.178.1
DHCPv6 IAID . . . . . . . . . . . : 227806317
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-45-16-FC-00-18-F3-B2-76-A0

DNS Servers . . . . . . . . . . . : 192.168.178.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-18-F3-B2-76-A0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.fritz.box:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : fritz.box
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3020:c68:b2eb:8795(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::3020:c68:b2eb:8795%21(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Tagaziel>[/spoiler:bf672a07b7]

I have also lost my router control panel password. Just to be on the safe side: resetting it to the factory settings doesn't actually wipe out my Internet connection? It's been a while since I've done a reset.

 

[Kyuu]

I have also lost my router control panel password. Just to be on the safe side: resetting it to the factory settings doesn't actually wipe out my Internet connection? It's been a while since I've done a reset.

Is this a gateway we're talking about (a gateway is the modem and router being a single unit) or a router that is separate from the modem?

If it's a separate router, then doing a factory reset definitely shouldn't impact your internet connection. If you have any custom settings for your local network or firewall you will lose those, but you should know what those would be since you'd have done them in the first place.

If it's a gateway, then you should still be fine. Generally there aren't any settings in the gateway that you would lose with the factory reset which would affect the internet connection itself. However, I can't give you 100% certainty on that. Only way to be sure would be to ask your ISP (assuming your ISP provided the gateway).

I can't see anything wrong in your IPconfig, and nothing that you're describing gives me a good idea of what exactly the issue might be. Generally, if you can access some websites but not others, it's either that your connection isn't working at all and those website that appear to be working are simply cached, or the problem is something besides the internet connection itself. Trying a factory reboot of the router/gateway is a good first troubleshooting step.

 

[mobucks]

DNS error.

reboot (powermcyclr) doesn't help?

how about that reset?

is it wireless?

im drunk

 

[Tagaziel]

Wireless gateway. It's fine now.

Guess it was a connection hiccup. Kabel Deutschland is pretty reliable (100 Mbps connection), but sometimes it has THOSE DAYS.

 

[TheWesDude]

ip config is rarely helpful in troubleshooting internet connections.

the only helpful information is, is the ip address correct, and does your default gateway match the ip address.

anything outside of that, it is not very helpful.

first thing to test is always ping the default gateway, and then ping your ISPs default gateway.