Stuck Pixel!

Discussion in 'General Gaming and Hardware Forum' started by Wooz, Nov 21, 2009.

  1. Wooz

    Wooz Vault Sweeper Admin Orderite

    May 18, 2003
    So, I just got myself a brand new, snapping, S-PVA Eizo S2433 monitor.

    The only problem is that I got a single pixel stuck in blue, whenever it's supposed to show darker colors. It goes away with brighter objects.

    Tried online, browser based pixel fixer thingies, but it doesn't seem to work. Any ideas?
     
  2. TheWesDude

    TheWesDude Sonny, I Watched the Vault Bein' Built!

    Feb 25, 2005
    buy a new monitor

    or return it if you can...

    when i bought my monitor, i told the place that i would only buy it if i could verify there was no problems with it.

    they said that was ok, but i would have to pay for it first.

    bought it, plugged it in, returned it. got a replacement, plugged it in, returned it. got the replacement, plugged it in, walked out the door with it.

    if the place wont let you do that, do not buy from them.
     
  3. Phil the Nuka-Cola Dude

    Phil the Nuka-Cola Dude Sonny, I Watched the Vault Bein' Built!

    Jul 9, 2004
    You could try tapping it, but you'll probably need to return it. Hopefully, you can trade it in at the retailer you purchased it from; but if they're assholes about it, you may need to go through the manufacturer (Who may or may not accept it, depending on their stuck/dead pixel policy).

    Here's an interesting picture I found, although it's from 2007 so it may no longer be relevant.



    http://www.behardware.com/articles/666-9/a-look-into-dead-pixels-2007.html


    *edit* Fixed link.
     
  4. UnidentifiedFlyingTard

    UnidentifiedFlyingTard Vault Fossil

    Mar 12, 2009
    same, but my dead pixel is red, but for the most part I barely notice it.
     
  5. Verevoof

    Verevoof Cryptid oTO Moderator Orderite

    Jul 12, 2009
    Return it. I don't know the return policy, but some companies require there be a certain amount of dead pixels for you to return it, which is ridiculous, but I would give the appropriate people a call.

    I always buy Samsung, never had a dead/stuck pixel, but they give instructions on their website on a possible way to fix the problem:
    I don't know, if you're desperate, try it. If you don't want to risk further damage, I would try to return it.
     
  6. Wooz

    Wooz Vault Sweeper Admin Orderite

    May 18, 2003
    1) Dead pixels are black. Stuck pixels are red, green or blue.

    2) I'll contact the store monday

    3) Not buying a Samsung monitor, Rufus. They use TN panels, I've got an S-PVA.

    sigh.
     
  7. Verevoof

    Verevoof Cryptid oTO Moderator Orderite

    Jul 12, 2009
    Oh yeah. Well, I wasn't really suggesting buy a Samsung, just stating my experiences with monitors. I just use the monitor for casual use, I guess you'll be using it for work (judging by your art thread, you're a graphic artist, concept art, right?). So then hell yes, return the monitor, and roll the dice again with another. Good luck.
     
  8. TheWesDude

    TheWesDude Sonny, I Watched the Vault Bein' Built!

    Feb 25, 2005
    wooz, if you do go buy a monitor, make sure they let you plug the monitor in there to test it.

    and make sure that you look at it in a color cycling display, and make sure it uses bright colors to look and clearly see any problem pixels.
     
  9. Wooz

    Wooz Vault Sweeper Admin Orderite

    May 18, 2003
    Didn't go to a physical store, I ordered it from an online monitors shop thingy.

    Anyway, this pixel might get unstuck by itself, or by running a few calibration utilities. I'll try that until I call the shop's manager Monday.
     
  10. Verevoof

    Verevoof Cryptid oTO Moderator Orderite

    Jul 12, 2009
    Or just shake it violently in frustration. :lol:
     
  11. The Vault Dweller

    The Vault Dweller always looking for water.

    Aug 24, 2004
    That really sucks Wooz. Having to get a whole new monitor just, because of one wrong-colored center pixel. If I were you I'd put my head through it.

    Sincerely,
    The Vault Dweller
     
  12. TheWesDude

    TheWesDude Sonny, I Watched the Vault Bein' Built!

    Feb 25, 2005
    yea, i dont reccomend buying LCD online. if there is a problem, there have to be enough problems for them to take them back, and normally do not offer a great return/replacement option for LCD monitors.

    buying LCD online was your first mistake :)

    buy them from physical stores, even if it takes a bit of effort.
     
  13. maximaz

    maximaz Sonny, I Watched the Vault Bein' Built!

    Apr 2, 2006
    You don't need to return it. I bought my 22" LCD Monitor brand new and it had two stuck pixels too. What you do is take a pen, wrap the tip in a thin napkin (not to scratch the screen) then you tap the pixel several times until it disappears. Tap hard enough for there to be spotting in that small area but not too hard so as not to damage the screen.

    That should make the pixel disappear. It reappeared on my screen in a day or two and I did the tapping thing again. Now, it's been close to two years and no pixels ever got stuck again.
     
  14. Phil the Nuka-Cola Dude

    Phil the Nuka-Cola Dude Sonny, I Watched the Vault Bein' Built!

    Jul 9, 2004
    I've tried that method on three different LCDs with defective pixels, and it never worked; so yeah, he probably does need to return it.
     
  15. Wooz

    Wooz Vault Sweeper Admin Orderite

    May 18, 2003
    Tried the tapping and pressure methods, they didn't work.

    As I said, I'll call the store manager on monday, and see what I can work out.

    I don't have time to browse stores.
     
  16. Ratty Sr.

    Ratty Sr. Ratty, except old Moderator Orderite

    Apr 23, 2003
    Don't computer stores in Poland have websites?
     
  17. TheWesDude

    TheWesDude Sonny, I Watched the Vault Bein' Built!

    Feb 25, 2005
    well wooz, its up to you, but LCD monitors are not exactly known for their 100% perfect condition when brand new


    its a risk you take, and make damn sure you know what the return policy is when you buy online. most of them do not favor you at all.


    in the case of monitors, it really is a case of buyer beware
     
  18. Wooz

    Wooz Vault Sweeper Admin Orderite

    May 18, 2003
    ...

    That's what I did. I browsed their online offer and ordered a monitor. It turns out the manufacturer released a screen with a few stuck pixels.

    I'll call the store manager tomorrow, and explain the situation. It's hardly his fault, and this brand has a pretty long warranty. They're known to replace the monitors if the faulty pixels are close to the center of the screen, and these ones are right smack in the middle, height-wise.

    So I doubt it'll be much of a problem to sort out. Or I'll just find some weak-willed employee and shout at him until his nerves melt.
     
  19. TheWesDude

    TheWesDude Sonny, I Watched the Vault Bein' Built!

    Feb 25, 2005
    see wooz, my method of getting a monitor eliminated all these problems at the cost of about 60-90 mins.

    took me 20 to get there and back travel time..

    and about 20-30 mins untill i had one i was happy with...

    have you spent over 90 mins messing with it?
     
  20. Wooz

    Wooz Vault Sweeper Admin Orderite

    May 18, 2003
    No. I'd hardly spend 90 minutes tapping my screen.

    Not really what I meant, dude. I physically don't have the time between work and commuting to go out of my way in order to examine monitors. I had chosen the monitor's brand and model, what I need is a working unit of said monitor.