Well, a LOT of games have "easy mode", and I've often seen it described in-game as "no challenge, just enjoy the story". So if the game isn't combat-focused (like a multiplayer shooter or something), it's not so outlandish an idea to give the player an option to skip a part he dislikes. I mean, puzzle/adventure games often let you skip a puzzle you can't get or don't enjoy to move on with the story, how are RPGs different?
I've also seen some Japanese games release "redux" versions with the combat completely cut out. I think the only reason the Western developers haven't tapped into that market yet is because they haven't tried.
I've also seen some Japanese games release "redux" versions with the combat completely cut out. I think the only reason the Western developers haven't tapped into that market yet is because they haven't tried.