This thread is a good read with good points from everyone.
I’d like to contribute by looking at things from a different angle.
Recently, Todd Howard during a D.I.C.E. workshop analyzed Bethshoft’s modus operandi. He was referred, among other things, to three main goals a game company such as his, has to achieve in order to be successful.
a) Keep your boss happy.
b) Make the marketing department, part of the designing process.
c) Treat your customers/fans as infants for complete control.(this one is mine, a subconscious message (photo of an infant) from Todd, I think)
How does it work? Well, to my interpretation, it goes like this.
With the help of (b) you manipulate (c) increasing sales and therefore you reach (a).
Conditions that need to be met for the model to be workable are: you need to have a very strong/capable marketing department with a lot of financial back up and, the target group of your customers has to be harvested mostly from newcomers, to ensure widest acceptance and the least possible negative reaction.
One of the reasons they start from scratch every time they develop a new game is the above and the fact that they don’t need an established fan base to a franchise, they build new ones with the help of their marketing department.
That’s the reason the old fallout fanbase was alienated, as it may have acting as a thorn in the side, for them.
They’re keeping a paternalistic treatment to their fanbase by seldom posting in their forums, and if an executive like Todd or Emil posts something, this considered as big news from the fans.
A valid question is what will happen when the fan base grows mature and starts demanding more from a triple A title. Simply, they will move to a new fanbase in the next game and the problem is solved.
I don’t think they are going to admit, ever, that they make mistakes in their games.
But how you keep your boss happy? Obviously, by minimizing costs and maximizing sales. Money is the answer to the first goal.
One has to ask, is it so difficult for a big developer such as Beth, to develop a near flawless game and achieve quality and quantity at the same time, instead of hiding the flaws under the carpet?
Well, I believe that, as long as highly insecure executives with big egos and juvenile way of thinking hold the helm at Bethsoft, their games will keep on developing the same way as Oblivion and Fallout 3.
PS. It’s strange but the only time I had a belly laugh was when the famous deathclaw sky-rocketing instance occurred. Charon was in a frustrated state trying to figure out what the hell was going on, as that damn thing kept on jumping up and down ad infinitum.
His reaction was something like along the lines of: enemy-where-there-shoot-it’s gone, enemy-where-there-shoot-it’s gone, enemy-where….
Is this normal? IDK but it’s a pity I had a joyful moment out of faulty programming.