Well (off topic again, but meh), I never liked GW. I rarely mailordered. The distribution point of GW miniatures and other articles in Rotterdam used to be Yendor, and they allowed Magic and Warhammer etc. players to play in their basement, which rocked, good atmosphere and stuff.
Then GW came to town a few years back (3, 4?) Totally ruined it. Yendor wasn't allowed to sell GW stuff anymore (forcing them to return to their old position of comic book and MtG store, the basement's locked up now).
And those pigs that worked there, ugh, talk about arrogant assholes. Really, they just looked at you with those eyes saying "I can pain better than you, and my armies are better, hence I'm a better human being" and then they actually went out and said it aloud! God, assholes...Ruined the entire thing for me, haven't played it since. Or bought anything.