Because to die hard Fallout 3 fans Fallout 4 might have been what Fallout 3 was to us "old ones"
My brother can relate on that, he still plays Fallout 3 time to time but its the only game he plays a lot along side STALKER and Mount and Blade. For him Fallout 3 had an atmosphere and a soul that no other Fallout game has, he did played the others but it wasnt his taste, but Fallout 4 (and especially 76) was a spit to the face to him. The kid in a fridge made him seething lel.
Bethesda isn't out there to do any good to fans. Not even their own ones. And this has been their motive well since Morrowind.
To me, its more at Skyrim that they really lost the appeal of TES fans. While some didnt liked Oblivion, it had a least some ambition, soul, passion and sweat from the devs. Sure it didnt got the writing and care or even a large library collection compared to Morrowind or some part of the Lore of Cyrodiil was butchered (no jungles just generic fantasy), however they tried to make the game more alive, NPCs could walk and talk to each other based on their personality, happiness and health (it gave janky and funny dialog though), or be chased by the guards for exemple. Other had cycles or some were secret assassins. It was too ambitious and ended up like a jank fest in the end but they tried new things at least and playing Oblivion felt new at the time, still doesnt make it a good game to my eyes but I respect the ambition of the team.
Skyrim, however, was the most generic RPG fantasy in comparaison (even more than Oblivion imo), they tried nothing new, and casualised the gameplay further where every playthrough ended up as a Stealthy Sniper, with barely any roleplaying elements or replayability. You can be everything at once in a single playthrough (with no level cap), making another run meaningless. The best way to describe Skyrim for me is "safe", and since then, they went safe with every release. Never they will make you the bad guy, always exploring and getting addicted in a gameplay loop of looting and killing. And if there is a problem, modders will fix their games, since Morrowind they do and they wont stop. Sadly a bad story cant be fixed.
So I would say something has changed here. Not that it really matters in the end. But it feels nice.
Always feels good to be in the right side in the end.
To me Todd isnt the main problem, he is the pretty face of the company and with a good team he can do very good things. My main beef are dudes like Pete Hines and total hacks like Emil Parguliano (I think could be wrong on the name) who are the ones destroying and everything they touched and say fuck to the fans.